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Offices Network

GVA Alarm Centers & Global network

Since 2000, GVA has been a member of International Assistance Group (IAG), an organization that currently counts more than 40 participants - assistance companies from different regions of the world.
IAG membership guarantees provision of medical and technical assistance on a worldwide basis through the network of professional assistance companies – members of IAG.

GVA Moscow

in detail.

In the countries that are high travel destinations GVA has opened its own Centers.

GVA Cyprus

GVA Cyprus Alarm Center is based in Larnaca. Founded more than 10 years ago it was the first GVA Center. Currently GVA Cyprus is providing services to insurance and assistance companies both Russian and international. GVA Cyprus office is also servicing as claims handling center of the group for payments outside of Russia.
For assistance coverage we developed preferred doctor’s network in main tourist areas of Cyprus (Larnaca, Limassol, Paphos, Aya Napa, Protaras and Paralimni). When selecting doctors- preferred providers in Cyprus, we were considering their commitment to high standard of medical services and contractual agreements to work at pre-set fixed rates.

GVA Egypt

GVA Egypt Alarm Center was opened in Hurgada in 2001 for provision of fast and efficient assistance services in Egypt.
GVA Egypt is also represented by its correspondent doctors in such popular tourist locations in Egypt as Sharm-El-Sheikh, Alexandria, El Cairo, Safaga, Ep Guna, Luxor, Aswan.
GVA Egypt has been following systematically the pricing policy in regard of the local medical facilities for optimizing the cost of medical claims. GVA cooperates among others with multi-specialized MOUBARAK hospital which is staffed by well qualified medical professionals trained in Europe and USA.

GVA Turkey

GVA group opened a Center in Turkey in 1998. By 2001 GVA Turkey became well-known along Turkish Riviera (southern, south-western, western coasts) after GVA has completed its 3-year work for developing a network of medical preferred providers (clinics and doctors) and GVA Turkey began to maintain 24-hour hot line for Russian tourists.
In 2004 GVA opened a new Alarm Center in Beldibi. The strategic location of the Center in Antalya, the heart of the Turkish Riviera made it possible for GVA to respond quickly and efficiently to the needs of our members.
GVA Turkey currently has agreements with over 20 medical facilities and 80 private doctors all along the coast of Turkish Riviera: Alanya, Konakli, Manavgat, Side, Belek Turizm Alani, Aksu, Antalya, Beldibi, Gǒynuk, Kemer, Ģamyuva, Kuşadasi, as well as on high mountain resorts such as Palandoken, and in historical locations like Pamukkale.

GVA Bulgaria

Global Voyager Bulgaria has been operating since 2003, our representatives on the spot have the network to arrange hotel visits in main tourist spots (such asVarna, Burgas, Golden Sands, Sunny Beach, St. Konstantin & Elena, Sozopol, Primorsko, Kiten during the summer, Borovets, Pamporovo and Bansko during the winter ski season).
The clients can call 24 hours directly to the Russian telephone line.
Starting from June 2008 GVA opened a representative office to insure better service and facilitate the payment to medical providers.Furthermore GVA Alarm centre will start operations in 2009 to service the most popular resorts of Varna/Golden Sands in summer, and Burgas as the ski resort.The Center will be staffed by Bulgarian-Russian coordinators for the complete coverage of Bulgaria.
We do as well turn key project for Holiday Summer camps for kids.

GVA Montenegro

GVA Tchernio Gor (or Montenegro) started its activity in June 2007. This operation is not only in charge of the whole Montenegro that is becoming increasingly popular for Russian tourists but is as well in charge to cover Croatian territory. The GVA operation is ideally located in Herceg Novi that though in Montenegro is just one hour drive from Dubroivnik. Our network of healthcare providers covers the whole Adriatic sea from Pula to Ulcinj with a lot of activities in Rijeka, Split, Dubrovnik, Herceg Novi, Kotor, Budva, Sv.Stefan, Sutomore, Bar, Ulcinj.

GVA Thailand

GVA Thailand started to operate in November 2006, because of the request of the biggest Russian tour Operator in Thailand that wanted a service company to be present in the spot. Thailand is a very difficult country to operate where cost of quality medicine is expensive.
Pattaya where our set up is, still represents 70% of the volume of Russian tourists, it is followed by Pukhet and Koh Samui. There is however a tendency that Russian tourists soon will be as well looking for more exotic destination within Thailand.

GVA Ukraine

The Ukrainian Alarm Center for Global Voyager Assistance (GVA Odessa) was opened in 2009. Its purpose is to service foreign nationals in the territory of Ukraine and Ukrainian nationals outside of the country. All the GVA coordinators at the GVA Odessa Alarm Center speak Ukrainian, Russian and English. Some of the Odessa coordinators speak German and French. All coordinators have received special training on giving assistance. The coordinators are ready to provide quality medical and technical assistance in any part of Ukraine. The Alarm Center is equipped with modern means of communications including multi-channel and informational recourses (specialized software).